Started career as Lecturer, Hansraj College, Delhi University before joining the Civil Service. As Secretary to the Government of India, coordinated with Planning Commission, Finance Ministry and other Departments and Ministries of Government of India on policy matters. Associated with Policy Formulation and Co-ordination in the Government of India. Documented Vision, India Post 2030, for transforming India Post to a revenue surplus organization. Brought New sources of Revenue by launching Innovative products ; designing and marketing new philatelic products through India Post own e-commerce website. Headed Corporate Planning Division of Department of Posts and drafted the Corporate Plan and National Postal Policy for India Post . Developed Model Concessionaire Agreement for Public Private Partnership for commercialization of Postal Land.

In consultation with Mckinsey &Co, led the transformation of India Post through Project Arrow. Department received Prime Minister’s Award for Excellence in Public Administration. Implemented the Mail Network Optimisation Project in India Post, in consultation with Mckinsey & CO. Designed Activity Based Costing in consultation with PWC and TCS. Worked closely with all leading CONSULTANTS on various projects, such as : Setting of Payments Bank with Deloitte, digitizing operations in consultation with Accenture, Systems study in consultation with KPMG, etc.

Spearheaded the entry of Postal Life Insurance in financial markets – Set up Investment Division in Mumbai and started investment of Life Insurance fund in the financial market. ALSO Functioned as Chief Investment Officer for more than one year and invested substantial Life Insurance Fund in the financial market. Drafted new Post- Office Life Insurance Rules, 2010. Designed course and content of various development programmes for senior management levels such as Advanced Development Programme, Management Development Programme, and Executive development program.

KEY SKILLS
Expertise in change management leading to transformation of large organizations. Formulating, planning and implementing organization-wide policies. Devising and implementing best practices. Designing the course and content of various development programmes. Managing countrywide life insurance business . Logistics Management – optimizing transport network for mail delivery. Extensive knowledge of productivity and efficiency studies of infrastructure and service sector. Costing and pricing of services.