Area: General Management/Business Communication
Global Practitioner & a story teller with a cosmopolitan outlook.
Voice of Customer& Neuro Linguistics Trainer Proficiency. A realist & design thinker. Turnaround Expertise. My Mantra -“Excellence is a Journey”. Believe in leveraging the power of good for Community, Society, Self. A Working Mother and Home-Maker. Alumni Relations Professional. Started my career as a school teacher (General Knowledge Social Studies Computer Science) …
-Management & Soft Skills expertise in Academics ,Training, Research Survey Methods ,processes in a Cross-Cultural Work Environment.
-Curriculum Design & Development experience-Innovation & Change Management, Professional Institutes; Consultancy.
Corporate domain expertise in Telemarketing start-up Function ,ISO Standardization of Customer Service Processes and Procedures, Team Management.
-Customer Service Leadership in organizations like Blue Dart-Express-New Delhi, Modi Korea Telecom-Chandigarh, TNT Global Express Logistics-Chennai Depot and Head-Academics -ITFT-Chandigarh.
-Mentoring & Coaching Orientation.
-Research -Areas-Mentorship ,Case Teaching, Development and Sectoral Study.
-Executive Learning and Development Programs on Soft Skills, Leadership & Strategic Communication, Professional Development, Work-Life Integration, Time-Management, Building Personal Brand, Negotiation Skills. Design -Thinking
Post Graduate in Management, AIMA-Centre for Management Education, Major (Marketing) Minor (Human Resource) New Delhi
Communication Expert in Training, Research and Customer Relationship Management with 22 + years of work-experience
Strategic Communication, Mentorship, Services Management, Leadership, Entrepreneurship
Membership: Forum for Emotional Intelligence Learning (FEIL)